Jelly Proxy Privacy Policy

Information you choose to provide

We may receive information you voluntarily provide, such as your name, email address, support messages, attachments, survey responses, or other details you include when contacting us.

Jelly Proxy is an advertising-supported app. We do not process direct subscription payments, trials, or paid feature purchases inside this policy scope.

We avoid activity logs.

To operate Jelly Proxy as a privacy-focused proxy service, we do not log the websites you visit, the content you transmit, DNS queries, or the traffic destinations you access through the service.

We may collect limited operational data that cannot reasonably identify a specific browsing activity, such as:

• App version, platform, language, and basic device environment needed for diagnostics.
• Whether a connection attempt succeeded or failed, without storing browsing content.
• Selected service region or server location, without storing assigned outgoing IP addresses as activity logs.
• Aggregated bandwidth volume used for service quality, capacity planning, abuse prevention, and troubleshooting.
• Crash reports and diagnostic events, where permitted by your device settings and applicable law.

We use information to run and improve the service.

We use collected information for the following purposes:

• Provide, operate, maintain, and secure Jelly Proxy.
• Verify subscriptions, purchases, trials, rewards, or service entitlements.
• Respond to support requests and communicate service notices.
• Debug crashes, connection failures, performance issues, and abuse patterns.
• Improve reliability, speed, product design, and user experience.
• Detect, prevent, and investigate fraud, spam, misuse, or security incidents.
• Comply with applicable laws, legal obligations, and enforceable requests.

We share information only in limited cases.

We may share information with vendors and service providers that help operate the app, including hosting, analytics, crash reporting, advertising, customer support, security, and infrastructure providers. These providers may process information only as needed to perform services for us.

We may also disclose information:

• With your consent or at your direction.
• In aggregated or de-identified form that does not reasonably identify you.
• To comply with valid legal process, applicable law, or enforceable governmental requests.
• To protect rights, safety, security, property, and service integrity.
• As part of a merger, acquisition, financing, reorganization, bankruptcy, or asset transfer.

Free features may include ads.

Jelly Proxy is an advertising-supported app. Third-party advertising partners may use cookies, identifiers, SDKs, pixels, or similar technologies to display, measure, limit, and improve ads.

We do not use browsing content transmitted through the service to target ads. Advertising and analytics partners may collect information under their own privacy policies, and you can use your device settings to reset or limit advertising identifiers where supported.

Applicable law and registered location

IronMeta Studio is associated with Singapore, and this policy is intended to be interpreted under the laws and requirements of Singapore, unless a different mandatory law applies.

If we receive a legal request for user information, we review it before responding. When permitted by law, we may notify affected users. Because Jelly Proxy is designed to avoid activity logs, we may not possess browsing history, traffic content, DNS queries, or other activity records requested by third parties.

We keep information only as long as needed.

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, prevent abuse, enforce agreements, maintain business records, and support security or fraud reviews.

When information is no longer needed, we delete it, anonymize it, or isolate it from active processing until deletion is possible, such as where backup or disaster recovery systems are involved.

Support correspondence may be retained so we can understand prior issues and provide consistent assistance. You can contact us at vpntomato.support@ironmeta.com for privacy-related requests.

We use safeguards to protect information.

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. Access to information is limited to personnel and service providers who need it to perform their work.

No system can guarantee absolute security. If you believe your interaction with Jelly Proxy is no longer secure, please contact us promptly.

Other services have their own policies.

Jelly Proxy may include links, SDKs, or integrations operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before using third-party services.

Jelly Proxy is not intended for children.

We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, contact us at vpntomato.support@ironmeta.com and we will take appropriate steps.

You can request access, correction, or deletion.

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

If you are in the European Economic Area, United Kingdom, Switzerland, or another region with similar privacy laws, our legal bases may include performance of a contract, legitimate interests, consent, and compliance with legal obligations.

To exercise your rights, contact us at vpntomato.support@ironmeta.com. We may verify your identity before responding, and some requests may be limited by law, security, fraud prevention, or other legitimate requirements.

We may update this policy.

We may revise this Privacy Policy from time to time. When we make material changes, we may notify you through the app, website, email, or another reasonable method. The effective date above shows when this policy was last updated.